Thank you for making a reservation with Wrightsville Sands Realty for your next trip to Wrightsville Beach. A Reservation Agent will be in touch with you within 24 hours of booking. A lease agreement will be sent to you for your signature to confirm your reservation. Once your signed lease is received, we will process your initial payment using the credit card you provided at booking.
Below are the Rental Terms and Conditions. Please review them and feel to contact us if you have any questions.
1. Cancellations If you wish to cancel your reservation after we have received your initial payment, your cancellation must be in writing. In the event of an emergency cancellation occurring one week or less prior to check-in, a fax and or email cancellation will be accepted. We will make every effort to re-rent the Property so as to minimize your loss. If we re-rent the Property at your same rental rate, all monies you have paid (less the $150.00 processing fee, and Travel Insurance Premiums, if purchased) and all applicable taxes will be returned only if and when final payment is received for the new reservation. In the event that we are unable to re-rent the Premises, the full rental amount including taxes and all applicable fees is due and payable and Tenant agrees to pay the balance due, if any, by the check-in date of the reservation. Tenant understands and agrees that they may not assign this agreement to another party or sublet the Property in whole or in part. In order to re-rent the property for you it may be necessary to reduce the rental rate. Wrightsville Sands Realty, Inc. reserves the right to discount the rental rate for the sublease at its own discretion. Any discounts in the rental rate will reduce your refund.
2. Advance Rent Payment Tenant understands and agrees that advance payments up to 50% of the rental amount may be disbursed to the property owner prior to occupancy. All monies received by Agent in connection with the rental of Property are deposited in an interest bearing trust account with First Citizens Bank in Wilmington, NC with interest payable to Agent. Agent is not liable to Tenant for any refunds that Owner does not return to Agent.
3. Final Balance We do not send out a bill for the final balance due under the lease. The final balance must be received in our office no later than 30 days prior to your arrival. If the balance is not received by this time, a $25 late fee will apply and we will consider the lease breached. We may also cancel the reservation and re-rent the Property. Checks should be made payable to Wrightsville Sands Realty, Inc. Wrightsville Sands Realty, Inc will charge a $25.00 handling fee for all checks returned unpaid.
4. Reservation Fee and Taxes All reservations are charged a $150 Reservation Fee. A 7% NC State Sales Tax and a 6% New Hanover County Occupancy Tax are required for all rents and fees associated with the reservation except for Travel Insurance.
5. Incidental Damage Protection Program The Incidental Damage Protection Program (IDPP) is included with your Reservation Fee of $150 and covers the cost of unintentional damages to the rental unit and its’ contents, that occur during your stay, provided those damages are disclosed to management prior to check out. The program will pay a maximum benefit of $1000 for accidental damages that are disclosed to management. Any damages that exceed the $1000 limit will be charged to the guests’ credit card on file. Wrightsville Sands Realty, Inc manages the Incidental Damage Protection Program and will inspect and investigate damages as they are reported and at check out after each guest. Damages to the property or its contents that are determined to be caused by willful or wanton acts will be the sole responsibility of the tenant and the costs will be charged to the credit card on file. Wrightsville Sands Realty, Inc retains the fee charged for the Incidental Damage Protection Program.
6. Payments and Deposits Payments and deposits made for all vacation rentals are deposited in an interest bearing trust account with First Citizens Bank in Wilmington, NC. Payments may be made by check, money order, or credit card. We accept Visa and MasterCard credit cards only. Checks should be made payable to Wrightsville Sands Realty, Inc.
7. Linens Linens are included with each rental. Linens include bed sheets, towels, and bath mats. Linens are provided by a 3rd party vendor and will be dropped off prior to your arrival and picked up after your departure.
8. Check-In Check-in times are listed on the front of the Agreement. To avoid delays in cleaning and inspection of your rental home, it is essential that you come to our office and check in before going to the Property. Taking possession of the property before being given the keys could result in additional delay and/or charges and may make guest responsible for damage from previous tenant. Wrightsville Sands Realty, Inc. makes every effort to prepare all units for occupancy at the given times. However, in some instances it may be necessary to delay occupancy until the unit has been properly cleaned and inspected. Tenant understands and agrees that there will be no rebate or discount for such late occupancy.
9. Early Check-In. Early Check in may be available for a fee but not guaranteed. If Early Check is available and granted, it will be charged at a rate of $50 per hour for every hour prior to 4PM on your contracted check in day. Early Check In is based on availability and occupancy. It is NOT available between Memorial Day and Labor Day. Early Check In will only be granted once signed addendum and payment is received by Wrightsville Sands Realty, Inc
10. Late Check-In In the event of late occupancy after office hours, Tenant is required to complete check-in procedures by appearing in person at the appropriate Wrightsville Sands Realty, Inc office by noon of the following day to confirm that they are the Tenant as set forth herein, that they are a family group, and that they do meet the specified age requirements.
11. Check-Out Our cleaning and inspection staff depends upon your timely departure so that they can take care of preparing the property for the next scheduled tenants. Tenant is responsible for completion of the items on your check-in packet including returning all furniture to original positions, vacuuming, sweeping all tile and wood floor surfaces, making beds, putting away dishes, taking out trash and placing it in the provided outside container, and closing and locking all windows and doors. Failure to follow proper check-out procedures will result in a charge to the credit card on file. Property must be vacated by 10:00 am on the day of check-out or Tenant will be in material breach of this agreement as well as subject to a late check-out fee of $50.00 per hour (or portion thereof) of the breach which tenant authorizes Wrightsville Sands Realty, Inc. to charge to the credit card on file. Guests who do not check out by 1PM will be charged a days rent. In the event that Tenant holds over, Tenant will be charged rent for the entire period necessary to complete an expedited eviction against them. Any keys not returned to the office will be subject to a $50.00 per key lost key charge. Shipping and handling charges will apply to return items left behind.
12. Late Check-Out. Late Check Out may be available but is not guaranteed. If Late Check Out is available and granted, it will be charged at a rate of $50 per hour past 10AM on contracted check out day up until 1PM. Late Check Out beyond 1PM will be charged a days rent. Late Check-Out will only be granted once signed addendum and payment is received by Wrightsville Sands Realty, Inc
13. Occupancy The maximum number of guests permitted may not exceed the intended occupancy of the home. Maximum occupancy is indicated on the front of the lease next to SLEEPS. Furthermore, the maximum number permitted vehicles may not exceed the number also stated on the front of the lease next to PARKS. All permitted vehicles must be parked in appropriate driveways, carports, and/or garages and may not be parked on any unpaved or “yard” areas. Failure to comply may result in towing at the vehicle owners expense.
14. Family Groups and Age Requirements Wrightsville Sands Realty, Inc rents to Family Groups only. No fraternities, sororities, college, school, church, civic or other non-family groups are permitted. Lease holder must be at least 26 years old. In the event that we determine at check-in or thereafter that Tenants are not a family group or do not meet the specified age requirements, Tenant will be in material breach of this lease and will be denied access to the Property and/or be subject to immediate expedited eviction and will forfeit all rents and fees paid to Wrightsville Sands Realty, Inc. Tenant agrees to furnish proper photo identification at check-in to verify that they are the Tenant as set forth herein, that they are a family group, and that they meet the specified age requirements. These rules are strictly enforced!
15. Pets Pets are not permitted in most of our properties . If a property does permit a pet, an additional $250 per stay pet fee will be charged. Any non-declared or unapproved pets will result in a charge of $100 per pet per day. An additional cleaning fee of $200 will also be charged. A pet of any kind on the premises of any non-pet property is absolutely prohibited, a material breach of the lease agreement, grounds for expedited evictions, and will cause forfeiture of all rents and fees paid. This rule is strictly enforced. Agent reserves the right to inspect Property without notice to verify compliance with all pet rules. Pets are strictly prohibited in pools or spas.
16. Smoking in a Non-Smoking Home Smoking is not permitted in any of our properties. If our cleaning/inspections staff detects evidence of smoking within a non-smoking home, the entire cost of cleaning, carpet cleaning, deodorizing, and changing of HVAC filters will be charged to the credit card on file. Non-Smoking rules are strictly enforced.
17. Mobile Homes, Tents, RV’s, and Campers No mobile homes, trucks with campers, camping trailers, tents or other accommodations of any type are permitted on Property during tenancy. Violation of this rule is a material breach of the agreement and grounds for expedited eviction.
18. Weddings Receptions, and Parties No weddings, receptions, parties or other such gatherings are permitted at Premises unless pre-approved in writing by Wrightsville Sands Realty, Inc. at time of reservation. An additional deposit and/or fee for these events may be charged.
19. Construction Homes are constructed regularly in our area. There are no rebates or discounts given for construction occurring near or adjacent to Property. New Hanover County’s and Wrightsville Beach’s noise ordinance is enforceable from 11 pm to 7 am.
20. Under Construction Homes that are under construction can sometimes be delayed or have listed amenities not available through no fault of the Agent/Owner. Agent/Owner obligations are limited to notification of guest, a full refund of monies received and a good faith effort by Agent to locate a replacement. Tenant waives all claims against Agent/Owner for non-completion of any property indicated as Under Construction on the front of this lease. Under no circumstances will Wrightsville Sands Realty, Inc or the Owner provide any additional monies to facilitate a transfer required due to a construction delay.
21. Maintenance and Repairs Every reasonable effort is made to keep each property and its equipment in good working order. Please notify Wrightsville Sands Realty, Inc. promptly of any difficulty you incur during your stay. Immediate servicing of malfunctioning units may not be possible at all times. Therefore, dishwashers, microwaves, washers, dryers, TV’s, VCR’s, DVD’s, stereos , air conditioners, hot tubs, swimming pools, and other non-essential items cannot be guaranteed to be operational. Wrightsville Sands Realty, Inc., upon notice by Tenant, will make every effort to have such items repaired as quickly as possible. Replacements are not provided. There will be no rebates or discounts. Landlord and Agent shall have the right to inspect Property during tenancy and make repairs during the rental period.
22. Access to Premises FOR SALE Tenant agrees that if Premises is listed for sale, Agent may, with four hours notice, show Premises to prospective buyers.
23. Hurricanes and Travel Insurance If a mandatory evacuation is ordered by New Hanover County and/or Town of Wrightsville Beach, Tenant agrees to follow Hurricane Policy and Procedures as directed by Agent and then evacuate as instructed. Owner or Agent provides NO REFUNDS DUE TO HURRICANES OR HURRICANE EVACUATION. Instead, we strongly recommend the purchase of travel insurance, as noted on the front of this Agreement. The insurance amount is shown on the front of this lease. You may decline coverage by initialing the appropriate space on the front page of this Agreement and paying the adjusted amount. Insurance cannot be purchased after final payment has been made. The Travel Insurance terms and conditions are made and administered by Rental Guardian (please refer to a copy of their Description of Coverage for specific information). Agent receives a fee from the insurance company.
24. Rules of the House Tenant hereby acknowledges that they have read the terms and conditions of this Agreement as set forth herein, the “Standard Terms and Conditions of Wrightsville Sands Realty, Inc.” as may be found on our website and at our office.
25. Limitations of Remedies, Damages and Indemnity Wrightsville Sands Realty, Inc. is acting as Agent for, and on behalf of, the Owner of the Property. The Property may or may not be owned by a North Carolina Real Estate Licensee. All reservations are contingent upon the homeowner making the given time period available for rental. In the event Agent is unable to deliver possession of Property to Tenant under this lease agreement because of the Owner’s use of the specified lease period, Tenant hereby agrees that their sole remedy is a full refund of any and all rents, fees, taxes and refundable security deposits made to Agent, and that Tenant will hold harmless Agent and Owner for any consequential or secondary damages that Tenant suffers due to the unavailability of Property, including but not limited to expenses incurred as a result of travel, or renting alternative housing. Owner is responsible for all refunds of advance rental payments made by tenant. If Property is unavailable for occupancy due to mandatory evacuation or inaccessible due to storms or storm damage, no refunds will be given. Please see paragraph 21 of this Agreement entitled “Hurricanes and Travel Insurance”. Tenant also agrees that in the case of a double booking, Tenant is only entitled to the full refund of all consideration previously tendered by Tenant. Tenant agrees to release and indemnify the Owner and his Agent from and against all liability for injury to the person of the Tenant or to any member of their household resulting from any cause whatsoever, except for such personal injury caused by the gross negligence or intentional acts of the Owner or Agent. Tenant shall not be entitled to any refund due to unfavorable weather, voluntary or mandatory evacuation, or disruption of utility services (including phone, internet, and cable TV). Tenant agrees to be responsible for any necessary repairs due to their intentional or negligent acts or failure to act as well as any pet damage.
26. Separability of Provisions If by operation of law any provision of this agreement is or becomes unenforceable, all remaining lawful provisions shall be enforceable
